Terms & Conditions
Acceptance of Terms of Use
Please read the Terms of Use carefully before you use the Site. By accepting the Terms of Use, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. Welcome to the Site of The Subscription Company, operated by The Subscription Company (the “Company”, “we”, or “us”). The following terms and conditions (collectively, these “Terms of Use”), govern your access to and use of thesubscriptioncompany.co.uk, including without limitation our monthly product and gift service (collectively, the “Services”), and include any content, functionality and services offered on or through thesubscriptioncompany.co.uk (the “Site”),
By purchasing any of our subscription boxes, Business Woman Box, Baby & Toddler Toy Box, Sensory Box, Adult Book Club Box, Self Care Box, Children's Book Club Box, boxes including but not limited to of toys, books, business based items, stationery and self care delivered to the subscriber’s door you accept and agree to be bound and abide by these Terms of Use.
By accessing, subscribing to The Subscription Company, operated Site or mobile application (or any content, service), (collectively, the “site”), you agree to abide and be bound by the terms described herein.
If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Site.
Website Uptime
All reasonable measures are taken by The Subscription Company to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time. Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
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Visitor provided material
Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy. When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the above.
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Online Purchases and Terms of Sale
To subscribe to any of our subscriptions you are required to enter personal information. All of this information is subject to our Privacy Policy.
Eligibility: This Site is for users who are 18 years of age or older. By agreeing to the Terms of Use, you warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. If you are using the Site on behalf of any entity, you further represent and warrant that you are authorised to accept these Terms of Use on such entity’s behalf.
Registration: You are required to create an account in order to purchase from our Site.
Subscribing: By subscribing you agree to pay your subscription fee for the goods that are delivered for the term agreed by both parties.
Any introductory discount applied on the 3 month or 6 months subscription means your first month is an introduction month. It also means you have a minimum of another 3 payments due on your commitment term before you can cancel. (Any offers on the first months box will be refunded as soon as the box has been sent).
Subscription Renewal: By signing up to any of the Subscription Company subscriptions you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company do not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date. You understand and agree that you will be automatically billed after your current subscription of 2, 3, 6, 9 or 12 months expires unless the subscription is ‘set to cancel’ before your final payment date in your initial commitment.
YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PERIOD.
IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR SUBSCRIPTION RENEWAL. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A MONTH TO MONTH ROLLING BASIS.
Cancellation: You may cancel your subscription by logging into your account on the The Subscription Company website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date. Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period. By TheSubscription Company stating you can cancel at anytime this directly refers to the renewal and not your initial commitment term.
Any discounts given on the first month of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one month rate for any box you received a discount on.
The Subscription Company does not offer a ‘free trial’ or ‘£1 trial’ unless stated. You can only cancel after the first box if you select a month to month subscription. A 6 month or 12 month subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to a 6 month or 12 month subscription you need to stay for the full commitment period. Normal month to month subscriptions can be cancelled at any point.
The Subscription Company offers a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by logging into your account profile. The Company do not accept responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription. Cancellations must be completed before the next renewal date. Your subscription will renew on the same date of the month that you signed up after your commitment period ends. E.g. You sign up for 6 months on the 10th of February your membership will automatically renew on a monthly rolling basis on the 10th September. You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE the relevant subscription box. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.
The Subscription Company allows discounts of each box to be one per household.
Billing & Payments: You will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g. a six month plan, a twelve month plan), you will automatically be charged each month during that subscription period, even if you have set your subscription or membership to cancel prior to the end of that subscription period. Further, unless you cancel your subscription or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed on a month to month rolling basis.
Prepaid credit / debit cards are not accepted.
For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorise us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products.
Your Personal Data: Your security is paramount to us. We use a reputable third party to process all payment Wix Payments & Paypal, and you agree that we can store your information with this party. You also acknowledge that we will not be held responsible for any third party security breaches.
Shipping: Our listed prices include shipping fees unless otherwise stated. All orders placed on our website are subject to availability. Products will be shipped according to our Site shipping terms. All subsequent boxes are shipped on the 1st of each month
Loss of Goods: We use multiple courier companies to send our subscription boxes, once dispatched, the relevant courier company is responsible for the delivery of all goods ordered. Should your box not arrive within 7 working days of your payment renewal date please contact us via email.
Return / Refund Policy: All sales and subscriptions made on our Site are considered final. The Company has a return policy in line with distance selling laws, if there is a problem or defect with any product delivered by The Subscription Company we will do our utmost to rectify the problem, if your child ‘does not like’ the product, then the product can be returned at the customers expense, as stated by distance selling laws. Products must be returned unopened, unused and intact. If the products have been opened/used we will not accept a return or offer any refund, by subscribing you agree to these terms.
It would be the customers responsibility to cancel the subscription when they want.
Correspondence: We send e-mail correspondence and newsletters following orders and registration by members. You can opt out of these at anytime.
Pricing/Errors: Product prices and product availability are subject to change without notice. We may cancel any offer and reserve the right to correct errors, including after an order has been submitted, whether or not your credit/debit card has been charged. If your credit/debit card has already been charged and your order is cancelled, the Company will issue a refund to your credit/debit card account in the amount of the charge. You accept that your subscription being ‘auto renewed’ on the date advised at sign up is not considered an error liable for refund.
Order Acceptance/Confirmation: We reserve the right at any time after receipt of your order to accept or decline your order. The Company reserves the right to decline sales to any party.
Warranty: You are responsible for deciding if the products you receive are suitable for you (including allergies, choking, and all other hazards). You agree that the sole solution for any damage arising from using our products will be credited towards your next subscription as decided by The Subscription Company, we will not offer any compensation under any circumstance.
Site and Contents Ownership
The Site is owned by The Subscription Company. All of the content displayed on the Site, including, but not limited to, text, graphics, data, photographic images, moving images, sound, illustrations, software and the selection and arrangement thereof (“The Subscription Company”) its licensors or its third-party image partners. All elements of the Site, are protected by copyright, trade dress, moral rights, trademark and other laws relating to the protection of intellectual property.
Use of the Site
All content is intended for customers of The Subscription Company. You may not use the Site or for any purpose not related to your sole use or business only with the Entrepreneurs Box. You are prohibited from: (a) copying or re-transmitting any or all of the Site or content without a written agreement from The Subscription Company; (b) using any data mining, robots or similar data gathering or extraction methods; (c) registering, subscribing, unsubscribing or attempting to register, subscribe or unsubscribe any party for any The Subscription Company. product or service if you are not authorised to do so; (d) modifying any part of the Site or The Subscription Company (e) disabling or interfering with security-related features of the Site or any system resources, services or networks connected to or accessible through the Site; (f) selling, licensing or leasing any content without specific written authorisation from The Subscription Company and (g) using the Site other than for its intended purpose. (h) Additionally, you agree not to use the Site or contents in any manner that could damage the reputation of the company.
Interactive Services or Areas
By using any Interactive Areas, you agree not to upload or create or otherwise publish through the Site any of the following: a. Any data, information, text, music, sound, comment, photos, graphics, code or other material (“User Content”) that is defamatory, obscene, pornographic, harmful to minors, indecent, lewd, unlawful, invasive of privacy or publicity rights or abusive; b. Viruses, corrupted data or other harmful, disruptive or destructive files; and c. Unsolicited promotions, political campaigning, advertising, junk mail, spam, chain letters, pyramid schemes or solicitations;
Registration Data and Account Security
By using the Site or subscribing to The Subscription Company subscriptions you agree to: (a) provide accurate information about you on the Site (“Registration Data”); (b) maintain and promptly update the Registration Data, and any other information you provide to Company; (c) maintain the security of your password; (d) notify us immediately of any breach of security connected with your account; (e) accept all responsibility for any and all activities that occur under your account; and (f) accept all risks of unauthorised access to the data and any other information you provide.
Disclaimer
The Subscription Company will not be liable for any damages of any kind arising from contents contained within your subscription (including but not limited to, personal injury, pain and suffering, emotional distress, choking, medical complaints, death or injury to any animal or person). Children must be monitored at all times when using the contents of any of our subscriptions provided by The Subscription Company and should always be supervised. Our treats and toys are only intended for the animal size for which the product is subscribed for. You accept responsibility to keep the contents away from all of the above.
You, not The Subscription Company, assume the entire cost of all necessary, medical bills, or any arising legal fees or bills whatsoever due to your subscription to The Business Box. And our services including our products and The Subscription Company.
The Subscription Company, will not be liable for any damages of any kind arising from the use of the site or content, including, but not limited to lost profits, and direct, indirect, incidental, punitive and consequential damages. We make no warranty that the site is free from infection by viruses or anything else that has contaminating or destructive properties.
Limitation of Liability
In no event shall The Subscription Company, it’s directors, investors, employees or agents be liable for any direct, indirect or consequential damages, or any other damages of any kind, including but not limited to death, illness, medical complaints, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of the site, our products, the services, TheSubscription Company subscription box content or the materials contained in or accessed through the site, including without limitation any damages caused by mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorised access to The Subscription Company records, programmes or services. You agree total cumulative liability shall not exceed the amount paid to The Subscription Company for that calendar month in question.
Termination
The Subscription reserve the right, without notice and in its sole discretion, to terminate your account/subscription and/or to block your use of the Site.
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Changes to Site Terms
The Subscription Company reserve the right to change any of the terms and conditions contained in the Terms of Use or any policy or guideline of the Site, at any time and in its sole discretion. Any changes will be effective immediately upon posting on the Site.
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Law and Jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.